Terms of Use

Introduction

These Terms of Use ("Terms") govern your access to and use of the website located at https://the-fitter-female.pages.dev/ (the "Website") and the services, sessions, and programs offered by The Fitter Female ("we," "us," or "our"). By accessing our Website, claiming a trial, or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.

Eligibility

You must be at least 18 years of age to book sessions or enter into these Terms on your own behalf. If you are under 18, a parent or legal guardian must agree to these Terms and provide consent on your behalf. We do not knowingly allow minors to register without such consent.

Services

We offer women's small-group personal training, lifestyle and nutrition coaching, body composition assessment, and related health and fitness services at our Lexington and Acton, Massachusetts studios. Session availability, pricing, and program offerings are subject to change at our discretion. We will make reasonable efforts to communicate changes in advance.

Trials, Memberships, and Payments

By claiming a trial or enrolling in a membership, you agree to pay all applicable fees as described at the time of purchase. Unless otherwise stated:

Cancellations and Refunds

Cancellation and refund policies for trials, sessions, and memberships are provided at the time of purchase or enrollment. Unless otherwise specified, fees already paid are non-refundable. To cancel a membership, please contact us at info@thefitterfemale.com or by phone. We may require advance notice before the next billing cycle.

Results Disclaimer

Results are not guaranteed. Each individual's results may vary. Testimonials and success stories on the Website reflect individual experiences and are not a promise of the results you will achieve.

Assumption of Risk

Personal training, strength and conditioning, and other fitness activities involve strenuous physical exertion that carries an inherent risk of injury. By participating in any session, program, or activity offered by us, you acknowledge and voluntarily assume all risks associated with such participation, including the risk of serious injury. You represent that you are in good physical condition and have no medical condition that would prevent safe participation. We recommend consulting a physician before beginning any new physical activity.

Release of Liability and Waiver

To the fullest extent permitted by law, you agree to release, waive, and hold harmless The Fitter Female, its owners, trainers, employees, and affiliates from any and all claims, liabilities, damages, or expenses arising out of or related to your participation in our sessions, programs, or use of our facilities, including injuries caused by ordinary negligence. A separate written waiver and release of liability may be required before participation, and these Terms do not replace any such document.

Code of Conduct

You agree to conduct yourself respectfully and safely on our premises and during all activities. We reserve the right to refuse service, suspend, or terminate the membership of any participant who engages in unsafe, disruptive, harassing, or inappropriate behavior, or who violates studio rules, without refund.

Use of the Website

You agree to use the Website only for lawful purposes. You may not attempt to gain unauthorized access to any part of the Website, interfere with its operation, or use it to transmit harmful or unlawful content. All content on the Website, including text, logos, graphics, and branding, is owned by or licensed to us and may not be reproduced without our written permission.

Communications

By providing your contact information, you authorize The Fitter Female to contact you by phone or email regarding your trial, booking, membership, account, or other service-related matters. SMS messages are sent only if you separately opt in through an unchecked SMS consent checkbox on our forms.

Transactional and informational SMS messages may include appointment confirmations, schedule changes, reminders, and account alerts. Marketing and promotional SMS messages may include offers, promotions, events, and updates. Marketing SMS consent is not required as a condition of purchase. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. For more details, see our Privacy Policy.

You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages from us. To rejoin, opt in again as you did originally. If you experience any issues, reply HELP for assistance or contact us at info@thefitterfemale.com or 978-302-9875 during business hours.

Carriers are not liable for delayed or undelivered messages.

Our SMS program is supported by major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, and most regional carriers.

Third-Party Services

Our Website and services rely on third-party providers, including CRM, payment processing, scheduling, and advertising/analytics platforms. We are not responsible for the practices or content of third-party services. Your use of those services may be subject to their own terms and policies.

Disclaimer of Warranties

The Website and our services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to fitness for a particular purpose. We do not warrant that the Website will be uninterrupted, error-free, or secure.

Limitation of Liability

To the fullest extent permitted by law, in no event shall The Fitter Female or its owners, trainers, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or services.

Indemnification

You agree to indemnify and hold harmless The Fitter Female and its owners, trainers, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your breach of these Terms or your use of our Website or services.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Kentucky.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted to this page, and the date at the top will reflect the most recent update. Your continued use of the Website or services after changes are posted constitutes acceptance of the revised Terms.

Contact Us

For any questions regarding these Terms of Use, please contact us at